🔐 Privacy Policy – HCK Hot Chicken
Effective Date: 10th Aug 2025
1. Introduction
HCK Hot Chicken (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website (https://www.eathck.com), use our services, or sign up for promotions and communications.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, billing/delivery address
- Order Data: Order history, preferences, special requests
- Technical Data: IP address, browser type, device information, cookies
- Marketing Data: Your preferences for receiving promotional messages, SMS opt-ins
3. How We Use Your Information
We may use your information to:
- Process orders and provide services
- Send order updates and promotional offers
- Respond to your inquiries
- Improve our website and user experience
- Comply with legal requirements
4. SMS Messaging Program (10DLC Compliance)
By providing your mobile number and opting in, you agree to receive recurring automated SMS messages from HCK Hot Chicken, including:
- Order updates
- Promotions and limited-time offers
- Customer service notifications
Details:
- Message frequency varies
- Message & data rates may apply
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance
- We do not sell or share your mobile number or opt-in consent data with third parties for marketing We use trusted partners (like Twilio) to deliver these messages
5. Your Rights
You can access, correct, or delete your personal data at any time by contacting us at: 📧 support@eathck.com
6. Cookies & Tracking
We use cookies and analytics tools to personalize your experience and track website performance. You may control cookie settings via your browser.
7. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe we have, please contact us to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new “Effective Date.”
9. Contact Us
HCK Hot Chicken
Website: https://www.eathck.com
Email: support@eathck.com
Address: [Insert Mailing Address]
📃 Terms & Conditions – HCK Hot Chicken
Effective Date: 10th Aug 2025
1. Agreement
By using https://www.eathck.com or placing an order, you agree to the following Terms & Conditions.
2. Use of Our Services You agree to:
- Provide accurate information
- Not misuse or disrupt the website or services
- Follow local laws and regulations
3. Orders and Payment
- Orders are subject to availability
- Prices may change without notice
- Payment must be completed at checkout
- We reserve the right to refuse or cancel orders
4. Delivery & Pickup
- Estimated delivery times may vary
- We are not responsible for delays due to weather, traffic, or third-party issues
- Contact us for allergies or dietary restrictions; while we take precautions, we cannot guarantee cross-contamination-free items
5. Intellectual Property
All logos, menu designs, images, and site content belong to HCK Hot Chicken and may not be reused without permission.
6. SMS Messaging Terms
(10DLC Compliance) By opting in, you agree to receive SMS communications from HCK Hot Chicken.
- Includes order updates, special promotions, reminders
- Message frequency varies
- Message and data rates may apply
- Reply STOP to unsubscribe
- Reply HELP for help or email us at support@eathck.com
- We do not sell or share your number or SMS consent data
7. Limitation of Liability
We are not liable for indirect or incidental damages resulting from your use of our site or services.
8. Governing Law
These terms are governed by the laws of the State of Virginia (or your business registration state).
9. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website means acceptance of those changes.